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Shipping

We currently deliver only to addresses within the United Kingdom and the Republic of Ireland.

Delivery Charges

  • FREE Delivery on all UK & Republic of Ireland orders over £50.
  • £3.99 for all UK orders under £50 (Standard Delivery).
  • £6.99 for all UK orders under £50 (Express Delivery).

Shipping Carriers

  • Royal Mail (UK & ROI)
  • Parcelforce/UPS (UK)
  • Fastway Courier (NI & ROI)

Dispatch & Delivery Times

  • Orders placed before 12 PM are normally dispatched the same working day.
  • Orders placed after 12 PM will be dispatched the next working day.
  • Orders placed after 12 PM on Friday will be processed on Monday (or Tuesday if it’s a bank holiday).
  • Orders placed over the weekend or on a bank holiday will be processed on the next available working day.

Delivery Time Estimates

  • Standard Delivery: Estimated 3-5 working days (not fully tracked, tracking available upon delivery).
  • Express Delivery: Estimated 1-2 working days (fully tracked service).

Important Information

  • Free delivery items will be sent via the standard delivery option.
  • Once orders are shipped and a tracking number is provided, we cannot change or amend the delivery or shipping address.
  • Parcels going to an Irish address require a postcode (Eircode) at checkout.
  • Orders containing incorrect postal codes or shipping addresses outside the UK or ROI will not be processed.

Returns

To receive a full refund for a returned item, please ensure the following return requirements are met:

Return Requirements

  • Product must be returned within 30 days of purchase.
  • Product must be unused and in a re-saleable condition.
  • All product labels & tags must remain attached.
  • All product contents must be included and unused.

Return Process

  • You are responsible for ensuring the item is securely packaged and covering the return shipping costs.
  • We recommend using recorded or special delivery, as we cannot be liable for lost or damaged items in transit.
  • Include a copy of your invoice and a note explaining the reason for return.
  • If needed, we can provide a pre-paid returns label at your cost, which will be deducted from your refund.
  • Returned items must be received within 30 days from the date of delivery to be eligible for a full refund or exchange.

Important Return Conditions

  • Items returned without an invoice or insufficient details may not be processed.
  • Returns made after 30 days may not be eligible for a refund.
  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refund Processing

  • We aim to process all returns within 72 hours of receiving them.
  • During peak times, processing may take slightly longer.
  • Refunds will be issued via the original payment method.

Faulty or Incorrect Goods

  • If you receive a faulty or incorrect item, please contact us before returning.
  • Most items are guaranteed against manufacturing faults for up to 1 year (manufacturer's discretion).
  • Manufacturing faults do not cover wear and tear, scratches, paint damage, or accidental breakages.
  • The manufacturer must approve any repair, replacement, or credit before we can process your return.
  • Resolution may take 6-8 weeks, depending on the manufacturer.

Specific Product Returns

Returning Waders & Wading Boots

Before issuing a credit or replacement, waders must be tested by the manufacturer. If no manufacturing fault is found, the customer must cover return postage.

Note: Waders may be damaged by thorns, barbed wire, or rough terrain.

Returning Fly Lines

Fly lines must be tested by the manufacturer before issuing a credit or replacement. If no fault is found, the customer must cover return postage.

Note: Fly lines may be damaged by pulling through rocks or stones.

Disputes & Complaints

If you have a dispute or complaint, please email info@angling.pro with:

  • The name used for the order.
  • A detailed description of the issue.
  • Contact details for resolution.

We aim to resolve complaints as quickly as possible.

Restocking Fee for Courier Returns

If a courier makes three failed delivery attempts, the order will be returned to us. A £5 restocking fee will apply before resending the package.